Cart items header
Items in cart 0
Value £ 0.00
Cart items footer

 

Trading Terms

Payment & Currencies

We accept most major credit cards. Credit cards are processed immediately using the Paypal secure system .  Please DO NOT send credit card details via e-mail. Our web site includes a considerable level of security that does not cover e-mail. If you wish to pay by cheque please contact us for details of how to order.  For any other queries please don’t hesitate to contact us.

Remittance Terms

Please note that all goods must be paid in full before they are dispatched.

VAT

All prices are inclusive of standard rate VAT.

Delivery & Handling

All orders are delivered by our approved distributors, couriers or Royal Mail.  Handling and delivery is charged at a flat rate of £10.00.  For reasons of security we will only deliver to the billing address, unless alternative arrangements are made with us.  All orders sent using our distributors or couriers require a signature on delivery. In the absence of any written notification of damage or loss being entered onto the delivery note at time of delivery it will be presumed that the order has been delivered in full and intact without damage. Please note if no one is available when the order is delivered and no other arrangements have been pre-arranged with us you may be liable for a re-delivery charge. We reserve the right to cancel an order at any time giving a full refund.  Full details of our delivery service is available on the Delivery & Returns page. 

We only deliver to UK mainland addresses (Geographical exclusions apply).

Whilst we endeavour to ensure that all goods arrive with you in perfect condition, there are unfortunately times when this does not happen, or the item is just not quite what you wanted. If you should wish to return any item please contact us within 7 days of receiving your order to arrange a replacement or full refund. Please contact us before returning any goods. This does not affect your statutory rights as a consumer. Please note garage doors are non returnable unless faulty.

Returning Of Goods

 If you are not happy with your purchase for any reason you may contact us within 7 days of receiving your goods to arrange a full refund minus our handling charge. Refunds will be made within 30 days of receiving the returned goods and will be made by the same method that you made your original payment.  If you would like to return unwanted items please ensure that you contact us before sending them back. All items returned are at your own expense, we therefore strongly recommend that returned goods are sent by special delivery with the appropriate insurance cover as they will only be deemed returned when signed for by us. All goods returned must be in unused, in original packaging and not damaged/defected in any way. This guarantee does not affect your statutory rights as a consumer. Please note garage doors are non returnable unless faulty.

Security

We know of no documented cases of credit card fraud using our shopping system over the internet. All Credit and Debit card transactions are processed through 128bit encrypted Secure Server using SSL (Secure Socket Layer) and also Paypal’s secure site.  Please note that we will never ask for your Credit/Debit Card information by email. Despite this attention to security we do understand that some people prefer not to enter their details online. If you have such concerns please contact us to arrange payment by alternative methods.

Customer Services

If you require any further information regarding your order or any of our products on this site then please feel free to contact us. Details on how to reach us are on the Contact Us page.

 

Customer Returns

 

 

 

 

 

Absolute Shopping Cart